Fempower Dance Co Policies and Studio Guidelines
Fempower Dance Co Student Code of Conduct
At Fempower Dance Co, we are committed to creating a safe, respectful, and inclusive environment for all our students. To ensure a positive and empowering experience for everyone, we expect all students to adhere to the following code of conduct:
1. Respect and Inclusivity:
a) Treat all fellow students, instructors, and staff with respect and kindness, regardless of their age, gender identity, sexual orientation, race, ethnicity, or any other characteristic.
b) Embrace and celebrate diversity. We welcome students from all backgrounds and identities.
2. Studio Etiquette:
a) Rumours and Gossip: Avoid spreading rumours or engaging in negative gossip about instructors, staff, or fellow students. Such behaviour can create a toxic atmosphere and harm the sense of community we aim to foster.
b) Attitude: Maintain a supportive attitude during class. Encourage your peers and show respect for your instructors. Critique should be constructive and respectful, focusing on matters specifically related to dancing, and not anything personal.
c) Report to Fempower Staff: If you have concerns about an instructor or another student’s behaviour, notify your instructor and/or director Tiff Gladwin as soon as possible.
3. Punctuality:
a) Arrive on time for your classes and rehearsals. Latecomers can disrupt the flow and learning experience for others.
b) If you are going to be more than 10 minutes late to your class, please contact your instructor to advise them.
c) Instructors reserve the right to exclude students from classes if they are more than 10 minutes late due to missing the circle and/or warm up portions of the class.
4. Attire:
a) Wear comfortable clothing suitable for the style of dance of your class.
b) If your shoes are black soled or similar, please be advised that you are responsible for cleaning marks off of the studio floor. Please see our friendly staff for cleaning materials at the end of the class, and advise us if the floor is left wet after cleaning.
5. Personal Hygiene:
a) Maintain good personal hygiene and wear clean dancewear to each class. This respects the well-being and comfort of all participants.
b) Feminine and masculine aerosol deodorants as well as a feminine body spray can be found on the desk at the front of the studio. These are for communal use and are available for all students.
c) Ensure aerosol deodorants and perfumes are sprayed outside of the studio to minimise the effects on those with respiratory issues such as asthma.
6. Fempower Group Chat
a) The group chat serves a social and community-building purpose within Fempower Dance Co. Please adhere to this Code of Conduct while using it.
b) Messages related to non-Fempower related events, businesses, etc. without prior permission from Tiff Gladwin will be deleted and a warning issued.
c) A second warning for any misconduct will result in removal from the Group Chat.
7. Communication:
a) Communicate with your instructors and fellow students in a respectful and open manner.
b) Address any concerns or issues privately and constructively.
c) Seek resolution support from Fempower staff if necessary.
d) Please do not contact Fempower staff directly on social media unless it is to notify them of you being late to class. Send any other messages to the Fempower business page, or reach out to Tiff via phone on 0414407135.
8. Confidentiality:
a) Respect the privacy of your fellow students. What is shared in Fempower spaces, including the studio, public events, and Group Chat, should remain confidential.
b) Any photos or videos taken within the Fempower studio should be checked to ensure all identifiable parties have consented to be in the photo/video.
9. Safety:
a) Prioritise safety at all times. Follow instructions from your instructors and avoid actions that could cause harm to yourself or others.
b) Report any possible threats to safety immediately to Fempower staff.
c) Ensure you bring necessary equipment to class, including knee pads, sweat towel, pole grip, water bottle, etc.
d) Ensure you are well hydrated with water during classes.
10. Personal Space:
a) Respect personal space and physical boundaries of your fellow students. Dancing often requires close contact, but it should always be consensual and respectful.
11. Harassment and Discrimination:
a) Fempower Dance Co has a zero-tolerance policy for harassment, discrimination, or any form of bullying. Report any such incidents to the studio management immediately.
12. Use of Studio Facilities:
a) Treat studio facilities, equipment, and props with care and respect. Report any damage or issues to Fempower staff.
13. Personal Belongings:
a) Store your personal belongings in designated areas and do not leave valuables unattended. Fempower Dance Co is not responsible for lost or stolen items.
14. Payment and Attendance:
a) Pay class fees on time as agreed upon in your registration.
b) Contact Fempower Dance Co to arrange payment extensions or payment plans.
c) Fees may be applied for late payment without prior communication.
d) See the Fempower Dance Co “Terms and Conditions” for more information on payments.
15. Feedback and Improvement:
a) Provide constructive feedback to help us improve our services. We are committed to continuous growth and learning.
16. Adherence to Studio Policies:
a) Familiarise yourself with and adhere to all studio policies, including rules and regulations specific to class levels and types.
17. Enjoy and Empower:
a) Most importantly, have fun, embrace your power, and empower others through your dance.
Failure to adhere to this code of conduct may result in warnings, suspension, or expulsion from Fempower Dance Co, as determined by Fempower management.
Thank you for being a part of our vibrant dance community, and let's continue to inspire and uplift each other through the power of dance!
2024 Terms and Conditions
EFFECTIVE 27 JANUARY 2024. BY REGISTERING FOR ANY CLASS, YOU AGREE TO THE BELOW TERMS AND CONDITIONS:
1. Enrolment Process
Enrolment is processed at the beginning of each term via DanceStudio-Pro's merchant system. Payments can be made via debit/credit card or Direct Bank Deposit.
Your enrolment does not roll over, meaning you will need to re-register at the beginning of each term. Re-enrolment dates will be posted on our socials (Facebook and Instagram), and emails will be sent to current students prior to registrations opening.
2. Merchant Processing Fees
Merchant processing fees will be applied for 2024 and beyond. Fempower Dance Co will only charge processing fees as they align with what the merchant system charges. Currently, our merchant Stripe charges 1.75% + $0.30 per transaction and these fees will be applied at checkout. To avoid these fees, please contact us for direct deposit information.
3. Payment
Fees must be paid in full at the time of registration. If you would like a payment extension and/or payment plan, please inform Fempower Dance Co in writing with a proposed payment date. A late fee of $25.00 will be applied to each late payment as a once-off unless a new plan is made in writing with Fempower Dance Co prior to the due date of payment.
If an extension has been granted, all outstanding amounts must be settled within the first two weeks of the term. Non-compliance may lead to further penalties, including enrolment cancellation. Re-enrolment will only be permitted after clearing any overdue payments, including applicable late fees.
4. Discounts
Discounts are applicable to multiple classes.
1st class: No discount
All subsequent classes: 40% discount
Discounts are only applicable to full-term enrolments.
5. Wait Lists
If a class fills up, you can add yourself to the wait list. Students will be contacted when places become available in their chosen class via email on a chronological basis. E.g. if you are the first to add yourself to the wait list, you will be first in line when a place becomes available.
6. Refunds
No refunds will be given for missed casual classes due to illness, injury, or holiday. We do not offer refunds on cancelled enrolments at any point during the term. Please contact us if you would like further clarification on this policy.
7. Cancelled Classes
Dance Classes cancelled by Fempower Dance Co will be refunded as compensation, less processing fees.
Pole Classes cancelled by Fempower Dance Co will award a make up class to students affected.
8. Fempower Pole Make-Up Lessons
At Fempower Dance Co, we prioritise your progress and understand that life’s demands may occasionally disrupt your attendance. To ensure you stay on track with your pole goals, we offer make-up classes for missed sessions.
a) Availability of Make-Up Classes:
Make-up classes are available for every Fempower Pole class, subject to availability. We strive to accommodate your make-up sessions to ensure you receive the full benefit of your 10 scheduled lessons.
b) Make-Up Class Periods:
To streamline the process and manage availability effectively, we have divided the term into two half terms.
First Half Term: If you miss a class within the first five weeks of the term, you are required to complete your make-up session before the conclusion of Week 5.
Second Half Term: For any missed classes during the second half of the term, you must complete your make-up session by the end of Week 10.
c) Non-Rollover Policy:
It’s essential to utilise your make-up opportunities within the designated time frames. Any outstanding make-up classes at the conclusion of the term will not carry over to subsequent terms.
d) Requesting Make-up Classes:
To facilitate the scheduling process, we kindly request that you notify us as soon as possible if you anticipate missing a class. Make-up class requestions must be submitted in writing through one of the following channels:
· Social Media Platforms (Facebook, Instagram)
· Email (fempowerdanceco@gmail.com)
· Text message (0414407135)
e) Booking Confirmation:
Upon receiving your make-up request, we will promptly confirm your booking for the available make-up class.
f) Rescheduling Due to Class Enrolment:
In the event that your booked make-up class spot is taken by someone signing up for a permanent position in that class, you will be required to reschedule your make-up class. We will work with you to find a suitable alternative.
g) Compliance
By participating in our make-up class program, you agree to abide by the terms outlined in this section of our Terms and Conditions.
9. Payment Plans
a) Payment plans will require a 50% deposit of your total Term fee at the time of enrolment
b) The remaining amount will be split into 8 weekly, or 4 fortnightly payments and direct debited on your nominated day
c) The total amount must be paid by the end of Week 8 to avoid late fees
d) Only one payment plan can be in effect at any time. For example, if you have a payment plan for Term fees, you will be unable to have a payment plan for performance classes. You may choose to pay off the Term fee payment plan and then set up a new one for performance classes.
e) All payment plans incur merchant processing fees
f) All payment plans are non-refundable unless Fempower cancels/reschedules a class
10. Bullying and Harassment
Fempower Dance Co prides itself on being a safe space for everyone to empower themselves through the art of dance. Any form of bullying or harassment will not be tolerated, and registration will be terminated immediately if a student is found in breach of this policy.
11. Age Requirements
Unless explicitly stated otherwise, Fempower Dance Co classes and events are exclusively for adults. For the enjoyment and safety of all participants, children are not permitted.
Release and Liability Waiver
All clients agree to the following, with the company being Fempower Dance Co, the instructors being Tiffany Gladwin, Amelia Parisella, Isobel Sherratt, Lily Hales, and casual instructors on an ad-hoc basis, and you as the client.
GENERAL
To the best of my knowledge, I am in good physical condition and fully able to participate in dance classes, events, and workshops.
I understand, acknowledge, and agree that the activities of dancing have inherent dangers and risks, including risk of injury or death.
I acknowledge that the activities I undertake are at my own risk and therefore it would be unreasonable for the instructor to be responsible in any way for any injury or death.
I hereby waive all legal rights of action against, and fully release the instructor for the loss, damages or injuries arising out of, or in relation to the participation by myself in the activities conducted or organised.
I confirm that I assume the risk of, and the responsibility for any injury resulting from my participation in my activities.
I participate in activities at my sole risk and responsibility and release, indemnify and hold harmless the instructor.
NATURE OF THE EVENT
Activities delivered by Fempower Dance Co include dance in the genres of heels, jazz, sneakers, strength and flexibility, pole, chair, and floor choreography. It is the participant's responsibility to inform themselves of the nature of the activity they undertake by reading class, event, or workshop descriptions before attending a class, event, or workshop.
It is advised that music played during class, an event, or workshop may contain explicit language and movements taught by the instructor may be sexual in nature. The participant may choose to not participate in the class, event, or workshop if they are uncomfortable doing so.
PREGNANCY AND POST-PARTUM
The instructors recommend any pregnant persons or post-partum less than 6 months, to undertake a physical examination with their healthcare practitioner before attending any dance class.
I confirm that I assume the risk of, and the responsibility for any injury or loss of pregnancy resulting from my participation in my activities. If I am pregnant, I participate in activities at my sole risk and responsibility and release, indemnify and hold harmless the instructor.
ALCOHOL AND DRUG CONSUMPTION
Alcohol will not be provided by Fempower Dance Co during classes. Alcohol provided by participants may be willingly consumed as part of a class, event or workshop by participants over the age of 18 if participating at a licensed venue, and the instructor will not be held responsible for any injury or death as a result of participant/non-participant in the consumption of alcohol followed by dance class.
It is suggested participants do not consume any alcohol prior to the class, event, or workshop. If the participant chooses to consume alcohol or attend class under the influence of illicit drugs, the instructor will not be held responsible for any injury or death as a result of participant/non-participant being intoxicated prior to entry or during an class, event, or workshop.
HEALTH
I acknowledge I have advised the instructor of any injury, illness, pregnancy or any other health related condition or any kind of disability whatsoever that may affect my participation and ability to participate.
In signing this release, I acknowledge and represent that I have read the forgoing waiver of liability and hold harmless agreement, understand it and sign it voluntarily as my own free act and deed; no oral representations, statements or inducements, apart from the foregoing written agreements have been made; and I execute this release for full, adequate and complete consideration fully intending to be bound by same.
PHOTOGRAPHY
I give my unreserved permission for all still and moving images taken or recorded by, or on behalf of, or made available to Fempower Dance Co of me to be:
• used in any or all of the promotional and advertising material of Fempower Dance Co;
and/or
• provided to any third party, including but not limited to media organisations, government bodies, not-for profit organisations and Fempower Dance Co partners, for their use as they see fit.
The images may be used in various media formats including online media, social media, print, newspaper, video, public displays television and electronic means of communication and in any edited form. I waive any rights and claims, present and future, to any fees or royalties or other benefits whatsoever for or in connection with the use of the images.
Please note: if you have selected the "I do not consent to Fempower Dance Co using photos of me publicly" option, it will override this section of the waiver agreement and your images will not be used as outlined above.
DAMAGE TO PROPERTY
I take full financial responsibility to the damage of property caused by myself when in attendance of a class, event, or workshop run by Fempower Dance Co.
Privacy Policy
Last updated: 19 January 2024
At fempowerdanceco.com.au, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.
INFORMATION WE COLLECT FROM YOU
In the course of your visits to our website or use of our products and services, we may obtain the following information about you: name, company name, email address, telephone number, credit card details, billing address, geographic location, IP address, survey responses, support queries, blog comments and social media handles (together ‘Personal Data’).
Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.
You can review, correct, update or delete your Personal Data by either logging into your account and making the changes yourself or contacting us directly to do so.
HOW WE USE YOUR INFORMATION
Personally Identifiable Information: We use the information we collect to deliver our services to you, including: communicating with you, providing technical support, notifying you of updates and offers, sharing useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised website experience.
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.
Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized forms to improve our services, including: administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally.
Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
STORAGE AND SECURITY OF YOUR INFORMATION
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected on our secure servers from unauthorized use or access. Credit card information is encrypted before transmission and is not stored by us on our servers.
To enable us to deliver our services, we may transfer information that we collect about you, including Personal Data, across borders for storage and processing in countries other than Australia. If your Personal Data is transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy protections.
We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
COOKIES AND PIXELS
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Our website uses cookies to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Ads and Facebook Adverts. These ads may appear on this website or other websites you visit.
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not and will not sell or deal in Personal Data or any customer information.
Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or services which you have purchased, for payment processing or to protect our copyright, trademarks and other legal rights. To the extent that we do share your Personal Data with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy and in accordance with applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any purpose other than that for which it was shared.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of fempowerdanceco.com.au, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any of the above circumstances.
LINKS TO OTHER WEBSITES
This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.
CHANGE IN PRIVACY POLICY
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
CONTACT US
If you have any questions or concerns at any time about our privacy policy or the use of your Personal Data, please contact us at fempowerdanceco@gmail.com and we will respond within 48 hours.